You may see an error message telling
The file is not compatible with this application version
This happens most likely when you are trying to load a Kameleo v1.9.7 profile to Kameleo v2. Please note that this is not possible.
If you are trying to load a Kameleo v2 profile and you still see this error message, you can assign a support ticket. Please include your .kameleo file in your ticket.