- Once you purchased a subscription on our website your account will be active.
- You can log in to Kameleo Desktop App.
- Use the email address and password you use on our website.
If you cannot log in
Check if you can log in on login.kameleo.io
Check if you have an active internet connection. If you are using proxies with Proxifier, make sure to set up an extra rule for auth.kameleo.io and spoofing.kameleo.io (See our articles about Proxifier)
Sometimes it happens that you will get an ‘Authentication failed’ error message while logging in. In that case, try to write your password into Notepad and then copy-paste your password to the password box. It is necessary because when you are using a VPS / RDP / VM the keyboard layout can be different and you can misspell your password.
If you forgot your password, you can reset it on our password reset page.