What support do you provide?

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If you have double-checked every information in our Support Center and if you are still unable to find a solution, please feel free to submit a support ticket: https://help.kameleo.io/hc/en-us/requests/new

The support is based on email messages, and it is not available in any other language than English. Our team is only working on weekdays.

Support colleagues will respond to your request as quickly as possible, although a response may take up to 72 hours. Please note that the support service is for customers only but feel free to open a ticket also if you have a question about Kameleo or if you have a problem activating your account. For collaboration or partnership requests please use the form on the Contact Us page.

You can reduce the response time by sending all the information you have regarding your issue. Please follow the Report problems with tickets article to learn how to gather all the required information.

You will receive an e-mail notification when your support ticket is updated.

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