This article provides a comprehensive list of error codes that may appear when using the Kameleo CLI. Each error code includes a description and troubleshooting steps to help resolve the issue.
Authentication Errors (100-106)
Error 100: Authentication Server Error
Description: Authentication failed or an AuthServerException occurred.
Troubleshooting Steps:
- Verify your network connection is stable
- Try authenticating again after a few minutes
- Check if the authentication server is experiencing issues
- Contact support if the problem persists
Error 101: Inactive Subscription
Description: Authentication was successful but your subscription is not active.
Troubleshooting Steps:
- Check your subscription status on the Kameleo website
- Renew your subscription if it has expired
- Contact billing support if you believe there's an error with your subscription status
Error 102: Authentication Failed
Description: Authentication failed, typically due to incorrect credentials.
Troubleshooting Steps:
- Double-check your email address and password
- Reset your password if necessary
- Ensure you're using the correct account credentials
Error 103: Rate Limit Reached
Description: You've exceeded the maximum number of allowed requests per minute.
Troubleshooting Steps:
- Wait a few minutes before trying again
- Reduce the frequency of your requests
- Consider upgrading your subscription for higher rate limits
Error 104: Inactive Team Subscription
Description: Authentication was successful but your team subscription is not active.
Troubleshooting Steps:
- Contact your team owner to check the subscription status
- Ask your team owner to renew the subscription if needed
- Verify your team membership status
Error 105: Maximum Sessions Limit Reached
Description: You've reached the maximum number of concurrent sessions allowed.
Troubleshooting Steps:
- Log out from other active instances of Kameleo
- Close any unused Kameleo applications running on other devices
- Wait a few minutes and try again
- Consider upgrading your subscription for more concurrent sessions
Error 106: Team Member Limit Exceeded
Description: Your team has more members than allowed by your current subscription.
Troubleshooting Steps:
- Contact your team owner to upgrade the subscription
- Ask your team owner to remove inactive team members
- Consider splitting into multiple teams if necessary
Application Errors (200-202)
Error 200: Application Startup Failed
Description: The Kameleo CLI application could not start properly.
Troubleshooting Steps:
- Check if another application is using the same port as Kameleo CLI
- Restart your computer and try launching the application again
- Temporarily disable your antivirus or firewall to check if they're blocking the application
- Reinstall the Kameleo CLI application
Error 201: Network Authentication Error
Description: Authentication failed due to network connectivity issues.
Troubleshooting Steps:
- Check your internet connection
- Verify that your network allows connections to Kameleo servers
- Disable any VPN or proxy that might interfere with the connection
- Try connecting through a different network if possible
Error 202: Network Startup Error
Description: The CLI component failed to start due to network issues or because another instance is already running.
Troubleshooting Steps:
- Check if another instance of Kameleo CLI is already running
- Restart your device to clear any hanging processes
- Check your network configuration
- Verify that no other application is blocking network ports used by Kameleo
General Troubleshooting Tips
If you encounter any Kameleo CLI errors not listed above or if the suggested troubleshooting steps don't resolve your issue, try these general solutions:
- Update to the latest version of Kameleo CLI
- Completely uninstall and reinstall the Kameleo application
- Check the Kameleo status page for any ongoing service disruptions
- Contact Kameleo Support with specific details about your issue, including the error code
For persistent issues, please contact our Support Team with your error code and a description of when the error occurs.