You might find yourself needing to update your email address. At Kameleo, we understand that, and we've created a straightforward process to make this change as smooth as possible.
To ensure the security and accuracy of email address changes, we require written confirmation from you. Here's how you can request an email address change:
Step 1: Create a Support Ticket
- Visit our official website at kameleo.io
- Find the "Support" section.
- You will be forwarded to our Support page, from where you’ll need to select the "Submit a Request" option.
- Fill out the ticket form, providing your current email address and contact information.
- In the subject or description field, clearly state that you are requesting an email address change.
Step 2: Verification and Confirmation
Once we receive your ticket, our dedicated customer support team will review it. To ensure your security and the integrity of your information, we may contact you for additional details or verification. This step is essential to confirm your identity and validate the legitimacy of your email address change request.
Step 3: Confirmation and Implementation
Once your request is verified, we require you to send us an email from your existing email that’s connected with the account, and from the new email that you want to change to. Once you confirm the accuracy of this information, we will proceed with the necessary changes to update your email information accordingly.
Step 4: Further Assistance and Support
If you have any questions or encounter issues during the process, our dedicated customer support team is here to assist you. You can easily reach out to them by responding to the confirmation email or through your support ticket.
Changing your email address at Kameleo is a secure and straightforward process. We prioritize the protection of your personal information and are committed to providing you with a seamless experience. By following these steps and submitting a support ticket, you can ensure a successful transition to your new email address.
We value your trust in us and are always ready to assist you. If you have any questions or concerns, please feel free to reach out to our support team.